Privacy Policy of Renner Italia S.P.A

Please read carefully our Privacy Policy, which is applied in any case when you access the site (hereinafter the “Site”) and decide to navigate within it and use its services.

We are glad to provide you the necessary information regarding the processing of the personal data provided by you, in particular regarding the purposes and methods of processing, as well as the scope of communication and dissemination of the same data, the nature of the data in our possession, their provision and the period of storage.

This document is intended to accurately describe the methods of management of processing of your personal data collected during the navigation of the Site or when using the services offered by the latter. The information is not to be considered valid for other websites that may be consulted through links on the website of the Data Controller, which is not to be considered in any way responsible for the websites of third parties.

The Data Controller
The Data Controller of the data collected through this Site is the company Renner Italia S.p.A., with registered office in via Ronchi Inferiore, 34, 40061 Minerbio (BO), VAT no. 024333001209. The Data Controller autonomously decides on the purposes and methods of processing, as well as on the security procedures to be applied in order to guarantee confidentiality, integrity and availability of data.

Subject of the processing
The Data Controller processes personal, identifying and non-sensitive data (in particular name, surname, email, telephone number – hereinafter, “personal data” or even “data”) provided by you for the request of information and/or to receive newsletters from the Data Controller.

The Data Controller may also process navigation data, which are personal data whose transmission is implicit in the use of Internet communication protocols (such as IP addresses, browser type, operating system, domain name and website addresses from which access or exit has been made, information on the pages visited by users within the Site, access time, stay on the single page, internal path analysis and other parameters relating to the operating system and computer environment of the user), acquired by the computer systems and software procedures in charge of the functioning of the Data Controller’s Website. Concerning this point, the Website makes use of cookies that collect your personal data. We invite you to read the information, contained within the banner concerning cookies processing and other tracing tools tracciamento, used by the Site and the purposes of their use.

Method and storage of your Data
The processing of your personal data is carried out by means of the operations indicated in art. 4 par. 2 GDPR and in compliance with the principles of lawfulness, fairness and transparency and the other principles indicated in art. 5 GDPR.

Personal Data will be processed and stored for the time necessary to pursue the processing purposes for which they were collected.

  1. Personal Data, collected by means of phone call or email to reply to your requests for information and to allow you to correctly navigate the Site, will be kept for as long as necessary to fulfil these purposes.
  2. Personal Data collected for purposes related to Data Controller’s legitimate interest will be stored until such interest is satisfied.
  3. When the processing is based on the user’s consent, the Data Controller can keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

Personal Data will be deleted at the end of the storage period. Therefore, at the end of this period the right of access, deletion, rectification and right of portability of the Data may no longer be exercised.

Management and storage of Personal Data will take place on servers located within the European Union owned by the Data Controller and/or third-party companies appointed and duly nominated as Data Processors. In any case, it is understood that the Data Controller, if necessary, will have the right to move the location of servers to Italy and/or the European Union and/or non-EU countries. In this case, the Data Controller ensures from now on that the transfer will take place in compliance with the applicable legal provisions by stipulating, if necessary, agreements that guarantee an adequate level of protection and/or by adopting the standard contractual clauses provided by the European Commission.

Purposes of the processing and legal basis of the processing
The personal data voluntarily provided will be processed for the following purposes:

  1. to navigate on the Site;
  2. to answer your requests for information, by means of phone call and/or e-mail;
  3. to fulfil the obligations provided for by the Law, by a Regulation, by community legislation or by an order of the Authority;
  4. to prevent or detect fraudulent activity or harmful abuses for the website;
  5. to exercise the rights of the Data Controller, for example the right of defence in court;
  6. to manage support and contact activities;
  7. to send promotional communications and newsletters;
  8. to do remarketing/retargeting activities.

For the purposes provided in items 1 to 6, the data processing is necessary i) to allow the correct navigation on the Website; ii) to execute pre-contractual and, if in case contractual, measures adopted on request of the user; iii) to fulfil a legal obligation to which the Data Controller is subject and, finally, iv) to pursue the legitimate interest of the Data Controller such as the right of defence in court and to prevent or discover fraudulent activities or harmful abuses for the Website.

For the purposes provided in items 7 to 8, the processing of data is lawful only if the interested party has given his consent.

Optional or mandatory nature of data provision and consequences of missed data provision, need of consent and consequences of missed consent
Apart from what has been specified for navigation data, you are free to provide your personal data.

The provision of personal data for the purposes provided in items 1 to 6 is optional, but necessary to use the services asked little by little to the Data Controller and to improve the specific functions. Missed data provision may make it impossible to obtain what has been requested or to use the services of the Data Controller.

The consent to the processing of data for the purposes provided in items 7 to 8 – i.e. for promotional, commercial communication and / or marketing purposes in general by the Data Controller – is always optional. Failing this, the Data Controller may still provide the services provided in items 1 to 6 and you can still improve the other functions and use the services provided by the Data Controller. You can therefore decide not to give consent for the processing of your data for these purposes or to subsequently revoke the consent to process data already provided for the purposes provided in items 7 to 8 (or even for just one among them) at any time, but the revocation will not affect the lawfulness of the treatment based on consent before revocation. The right to object to the processing for the purposes provided in items 7 to 8, may be carried out at any time through automated means of contact.

Subjects or categories of subjects to whom your personal data may be communicated
Your personal data will be communicated to third parties only with your express consent, except in cases where communication is mandatory by law or is necessary for purposes provided for by law for which the consent of the person concerned is not required; in such cases, the data may be made available to third parties which will process them independently and solely for the aforementioned purposes (e.g., in case of a request made by the police or the judiciary or other competent bodies or to execute obligations arising from the contract concluded with you). Your data will not be disclosed in any way.

Subjects who may process your personal data
The Data Controller may use third parties to process your personal data for certain activities. The third parties who carry out these operations have been suitably selected and are experienced, capable and reliable and offer an adequate guarantee of full compliance with current regulations regarding data processing, including the data security profile.

These third parties will be appointed “Data Processors” for this purpose and will carry out their activities according to the instructions given by the Data Controller and under its control. We periodically check that Data Processors have punctually carried out the tasks entrusted to them and that they continue to provide adequate guarantees in full compliance with the regulations regarding the protection of personal data. The updated list of Data Processors may always be requested to the Data Controller. Your data will then be processed by our Appointees in charge of individual services.

Security measures
The Data Controller adopts appropriate security measures in order to minimize the risks of destruction or loss – even accidental – of data, of unauthorized access or of processing that is not permitted or does not comply with the purposes of collection indicated in our Privacy Policy.

However, the Data Controller cannot guarantee its users that the measures adopted for the security of the Site, the transmission of data and the information on the Site will limit or exclude any risk of unauthorized access or loss of data by users’ devices: we recommend that you ensure that your computer is equipped with appropriate software for the protection of data transmission on the net, both incoming and outgoing (such as updated antivirus systems) and that your Internet service provider has adopted appropriate measures for the security of data transmission on the net (such as firewalls and spam filters).

Links to other websites
Our Site may contain links to other websites that may not have any connection to us.

The Data Controller does not control or monitor such websites and their contents. The Data Controller cannot be considered responsible for the contents of these sites and for the rules adopted by them, also with regard to users’ privacy and the processing of users’ personal data during users’ browsing operations. We therefore ask you to pay attention, when you connect to these sites, through the links on our site and to read their terms of use and privacy policies carefully. Our Privacy Policy does not apply to third party websites. Our site provides links to these sites solely to facilitate the user during the research and the navigation and to facilitate hyperlinks on the Internet towards other sites. The activation of links does not imply any recommendation or advisory by the Data Controller to access and navigate these sites, nor any guarantee of their contents, services or goods provided and sold by them to Internet users.

The rights of the interested parties
Acting as interested party, you may exercise the rights set forth in Articles 15 to 22 GDPR, in particular the right to access, rectify or delete the data, to ask for the limitation or to oppose the processing, as well as the right to data portability.

Interested parties who consider that the processing of their personal data carried out through this website or its services is in violation of the GDPR regulations have the right to lodge a complaint to the Guarantor Authority, or to take appropriate legal action.

In case of violation of the personal data of the interested party, taking into account the provisions of art. 34 GDPR, the Data Controller will notify the interested party of the violation.

Contacts to exercise the rights of the interested party
You may exercise your rights under current legislation by sending an email to

This Site and the Data Controller’s Services are not intended for people under 18 years and the Data Controller does not intentionally collect personal information referring to minors. In case of information on minors would be involuntarily recorded, the Data Controller will delete it in a timely manner, on request of the users.

Social plug-ins and social networks 
Our web pages contain social networks’ plug-ins (e.g. Facebook, Linkedin, Instagram, etc.). If you access one of our web pages equipped with such a plug-in, your Internet browser connects directly to the social network servers and the plug-in is displayed on your screen thanks to your browser connection. If interested users of a social network visit our web pages while logged into his social account, their personal data may be associated with their social account. Even if they use the plug-in functions, their information will be associated with their social account. Further information, about the collection and use of data by social networks in general, as well as about the rights and available methods to protect the privacy of the interested party in this context, can be found on the social networks pages of the account, regarding data protection. If the interested party does not wish to associate his visit to our web pages with his social account, he should log off from the social network before visiting them.

Personal data are collected for the following purposes and using the following services: interaction with social networks and other external platforms. These services allow interactions with social networks, or with other external platforms. The interactions and information acquired are in any case subject to the privacy settings of the user relating to each social network. If a service for interaction with social networks is installed, it is possible that, even if users do not use the service, it may collect traffic data relating to the pages where it is installed.

Changes and updates to this Privacy Policy
The Data Controller may modify or simply update, in whole or in part, the Privacy Policy of the site, also in consideration of changes in the laws or regulations that govern this matter and protect your rights. Changes and updates to the Privacy Policy will be notified to users on the Home Page as soon as adopted and will be binding as soon as published on the website. We therefore ask you to regularly access this section to check the publication of the most recent and updated Privacy Policy. Cookie Policy
Renner Italia S.p.A., with registered office in via Ronchi Inferiore n. 34, 40061 Minerbio (BO), VAT no. [024333001209], Data Controller pursuant to art. 4 of EU Regulation 2016/679 (GDPR), provides you with the following information regarding the cookies installed on the domain

What are cookies?
Cookies are small text files that are sent to your electronic device (PC, tablet, etc.) while you are browsing a website. Cookies are then sent back to the original website during each subsequent navigation, or are sent to a different website that is able to recognize that specific cookie. Cookies act as a memory for a website, allowing the website to recognize your device on each subsequent visit to that same website.

What are cookies used for?
Cookies are used to make navigation easier and to adapt them to your interests and needs. Cookies can also be used to help speed up your future experiences and activities on the websites. In addition, cookies are used to compile aggregate anonymous statistics to help understand how people use the sites in order to help improve the design and content of these sites.

What types of cookies are used?
Two types of cookies may be used on the sites: ‘session cookies’ and ‘persistent cookies’.

  • Session cookies: they are temporary cookies that remain on your device until you leave the site.
  • Persistent cookies: they are cookies that remain on your device for much longer or until you manually delete it.

Another subdivision of type of cookies is between Technical Cookies, Profiling Cookies, First Party Cookies, Third Party Cookies.

  • Technical Cookies: these are the cookies used to perform navigation or to provide a service requested by the user. They are not used for further purposes and are normally installed directly by the Data Controller of the website. Without the use of such cookies, some operations could not be carried out or would be more complex and/or less secure, for which cookies, which allow the user’s identification within the session, are indispensable.
  • Profiling Cookies: these are the cookies used to track the user’s navigation on the web and create profiles on their tastes, habits, choices, etc. With these cookies, advertising messages can be transmitted to the user’s device in line with the preferences already expressed by the user when browsing online.
  • First-party cookies, i.e. cookies generated and managed directly by the operator of the website on which the user is browsing.
  • Third party cookies which are generated and managed by parties different from the operator of the website on which the user is browsing (generally by virtue of a contract between the owner of the website and the third party).

How to manage preferences and give or revoke consent
There are various ways to manage preferences relating to cookies and other tracing tools and to give or revoke consent, where necessary.

Users can manage preferences relating to cookies and tracing tools directly through the settings of their devices – for example, they can prevent the use or storage of tracing tools.

In addition, whenever the use of tracing tools depends on consent, the user can give or revoke this consent by setting their preferences within the cookie banner or by updating these preferences via the tracing settings widget, if any.

Thanks to specific browser or device functions, it is also possible to remove previously saved tracing tools.

Other tracing tools present in the browser local memory can be removed by clearing the browsing history.

With regard to third-party tracing tools, users can manage preferences and revoke consent by visiting the relative opt-out link (if available), using the tools described in the third party’s Privacy Policy or by contacting it directly.

How to disable cookies by configuring your browser 

Updated on Updated on 24th of September, 2021